(CNN) — As the days drag on, tempers understandably begin to fray. For the relatives of those lost on Malaysia Airlines Flight 370, frustrations mounted as criticism of the airline’s handling of the crisis piles up.
Those who have congregated in the Lido Hotel in Beijing, wearily trudging back time and again to official airline briefings where news trickles out, if at all, feel that not enough is being done to support relatives.